From AI in contact centers to cosmic stowaways, August’s TechSource has the insights (and trivia) you don’t want to miss.
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Iron Bear’s August Mission: The Passenger

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Let's kick things off with a huge congratulations to Chanda Bergman from Iron Bow for cracking last month’s Outpost 12 challenge! The correct answer was B) Advanced Persistent Threat—and Chanda proved once again that our team has some of the sharpest cybersecurity instincts in the galaxy.

 

Now, back to the mission…

 

When Iron Bear left Outpost 12, he thought the strange signal was contained. But en route to his next checkpoint, the ship’s internal sensors detect… movement. Not in the cockpit. Not in the cargo hold. Somewhere in the maintenance ducts.

 

It’s small. Fast. And leaving behind traces of a code he’s never seen before—part programming language, part… something else.

 

Every time he tries to track it, the lifeform (or is it a malware construct?) shifts frequency, disappearing from scans. The longer it’s aboard, the more the ship’s systems start to glitch.

To identify the stowaway and neutralize the threat, Iron Bear will need your help—and your best guess.

 

August Trivia Question

What’s the cybersecurity term for malicious code that disguises itself as legitimate software to gain access to a system?

A) Logic Bomb
B) Rootkit
C) Trojan Horse
D) Phishing Loop

 

Think you know? Submit your answer for a chance to be featured in next month’s TechSource!

Submit My Answer

Latest Thought Leadership

Podcast Spotlight: AI in Contact Centers

 

Think AI in contact centers means getting stuck in a “representative… representative!” loop? Think again.

 

In this episode of Tech in Translation, Iron Bow’s Collaboration Practice Director, Anu Vijayasekar, debunks common myths and shares how smart AI is helping—not replacing—agents. From real-time support to seamless escalations, discover how AI is making customer experiences more human, not less.

Listen to My Podcast Now

 

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Stop Struggling with Storage. Start Maximizing Your Data.

 

Federal agencies generate more data than ever, but managing it doesn’t have to be complicated. With Pure Storage and Iron Bow, you get simplicity, security, and scalability—so your data is always protected, always ready, and always working for the mission.

Download the One Pager Now

 

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Find Us At These Events

DAFITC

08-25-2025, AL

Join Iron Bow at this premier event where Air Force, government, and industry leaders unite to tackle the future of information security. From emerging threats to innovative defense strategies, this is where real conversations—and real solutions—take shape.

Book a Meeting With Our Team

Defense Health Information Technology Symposium (DHITS)

08-28-2025, TN

The Federal Civilian team is attending the Defense Health Information Technology Symposium (DHITS)—a three-day event hosted by the Defense Health Agency (DHA) that brings together government, military, and industry health IT leaders.

Get the Event Details

AFCEA Bethesda Health IT Summit

09-03-2025, MD

Our team will be on the ground at AFCEA Bethesda’s Health IT event, Transforming Health IT: Leveraging Speed of Innovation for Mission-Focused Solutions, September 3–4 at the Washington Hilton. We’ll be joining health and tech leaders to explore how innovation is reshaping care delivery across public health.

Get the Event Details

TribalNet Conference and Trade Show

09-14-2025, NV

Iron Bow is headed to the TribalNet Conference & Tradeshow in Reno this September, connecting with Native American government, gaming, and health leaders to explore technology solutions that drive growth, efficiency, and stronger digital infrastructure.

Get the Event Details

Start a Conversation with Our Team

Iron Bow Technologies 

 

 2121 Cooperative Way, Suite 500, Herndon, VA  20171

703-279-3000 | 800-338-8866

www.ironbow.com | info@ironbow.com

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